Privacy Notice

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Last updated: 17th April 2025

1. Who We Are
Play Netball.com Limited
Company Number: 07428252
Registered Office: 21 Gold Tops, Newport, NP20 4PG
Email: info@playnetball.com
Website: https://www.playnetball.com

We are the data controller of your personal data. This means we are responsible for determining the purpose and means of processing your data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect
We may collect and process the following types of personal data:

• Identity Data: Full name, gender, date of birth
• Contact Data: Email address, phone number, emergency contact details
• Participation Data: Team names, player lists, match attendance and performance
• Financial Data: Payment details (via secure third-party processors)
• Technical Data: IP address, browser type, usage logs, cookies
• Marketing Data: Preferences for receiving promotional materials

We do not collect special category data unless explicitly required and consented to (e.g. for accessibility or health-related emergencies).

3. How We Collect Your Data

• When you register or communicate with us directly
• Through our website via cookies or analytics
• From third-party payment providers

4. Legal Basis for Processing
We process personal data on the following lawful bases:

• Contract – to fulfil our obligations to you
• Consent – for marketing communications
• Legal Obligation – to comply with UK law
• Legitimate Interests – to run and improve our services

5. How We Use Your Data
We use your personal data to:

• Register and manage your league participation
• Communicate schedules, results, and updates
• Process payments and provide invoices
• Handle customer service and enquiries
• Send marketing updates (if opted in)
• Monitor and improve our website and services

6. Sharing Your Data
We may share your data with:

• Payment processors (e.g. Stripe, PayPal)
• Email marketing providers (e.g. Mailchimp)
• IT and hosting service providers
• Emergency contacts or medical professionals (if needed)

All third parties are required to comply with UK data protection laws.

7. International Data Transfers
If data is transferred outside the UK, we use appropriate safeguards such as:

• Adequacy decisions
• UK International Data Transfer Agreements (IDTAs)
• Standard Contractual Clauses (SCCs)

8. Data Retention
We only retain data as long as necessary:

• League participation data: 2 years from last use
• Financial data: 6 years for tax and legal compliance
• Marketing data: Until consent is withdrawn

9. Your Rights Under UK GDPR
You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict or object to processing
• Data portability
• Withdraw consent
• Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@playnetball.com.

10. Cookies
Our website uses cookies to:

• Enable key functionality
• Analyse website usage
• Improve performance

You can manage your cookie preferences via our cookie banner or browser settings.

11. Contact Us
If you have questions or wish to exercise your rights:

Email: info@playnetball.com
Address: 21 Gold Tops, Newport, NP20 4PG
ICO Website: https://ico.org.uk